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Appointments

Making an appointment

We encourage guests to schedule appointments well in advance, especially prior to major holidays, as our schedules typically fill up quickly. Chapter also encourages pre-booking your next appointment at the conclusion of all appointments.

Need to cancel an appointment?
  • All service reservations require a credit card for guarantee.

  • Due to the popularity of our most-loved services and as a courtesy to the staff and other guests, we require a minimum 24 hours’ advance notice of appointment cancellations or changes.  

  • Appointments canceled or changed after the notification period will result in a cancellation fee or service being deducted from your package.

  • The cancellation fee is 50% of the treatment fee.

  • Late arrivals will result in the appointment concluding at the original time scheduled and at the regular treatment price.

  • No notification of cancellation will result in a full charge of the regular treatment price