We encourage guests to schedule appointments well in advance, especially prior to major holidays, as our schedules typically fill up quickly. Chapter also encourages pre-booking your next appointment at the conclusion of all appointments.
Need to cancel an appointment?
Cancellation policy
Due to the popularity of our unique services, and as a courtesy to the staff and other guests, we require a minimum of 24-hour advance notice of appointment cancellation or changes. Appointments cancelled or changed after the notification period will result in a cancellation fee of $50. A $100 fee will be assessed for no shows.
