Terms of Use

General Terms and Conditions

This web site ("the Site") is owned and maintained by ASP Aesthetics LP. By accessing or using this Site, you unconditionally agree to be bound by all of the terms, conditions and notices contained in this Site Use Agreement. These general terms and conditions in this Agreement are referred to as this "Agreement."

By using the Site, you express your understanding and agreement that you are bound by these general terms and conditions. If you are unwilling to be bound by these general terms and conditions, do not use the Site.

By using the Site, you also express your understanding and agreement that you are responsible for complying with all applicable laws and regulations. Accessing or using any portion or feature of the Site from any territory where such portion or feature of the Site is illegal is prohibited.

ASP Aesthetics LP reserves the right to revise this Agreement at any time by revising the terms and conditions herein. You are responsible for regularly reviewing these terms and conditions. By continuing to use the Site after such revisions are made, you express your understanding and agreement to such revised terms.

Intellectual Property

The Site and all of its contents (including but not limited to all text, images and software) are the property of ASP Aesthetics LP or its licensors, and are protected by United States and international copyright, trademark and/or other laws. ASP Aesthetics LP reserves all intellectual property rights not expressly granted under this Agreement.

Disclaimers

The material and information on the Site may contain technical, typographical or other errors or inaccuracies (including errors, inaccuracies or omissions relating to product or service descriptions, pricing or availability) and may not be complete or current. ASP AESTHETICS LP DOES NOT WARRANT THAT ANY MATERIAL OR INFORMATION ON THE SITE IS ACCURATE, COMPLETE OR CURRENT. ASP Aesthetics LP may change any material or information on the Site at any time without prior notice, but ASP Aesthetics LP DOES NOT MAKE ANY COMMITMENT TO UPDATE MATERIAL OR INFORMATION ON THE SITE. ASP AESTHETICS LP MAKES NO REPRESENTATION THAT CONTENT PROVIDED ON THE SITE IS APPLICABLE, LAWFUL OR APPROPRIATE FOR ACCESS OR USE IN LOCATIONS OUTSIDE OF THE UNITED STATES AND ITS TERRITORIES AND POSSESSIONS. ASP Aesthetics LP has not reviewed all of the sites to which links appear on the Site and is not responsible for their contents. The inclusion of any such link on the Site does not imply endorsement by ASP Aesthetics LP of any linked site, the use of which is at the user's own risk.

Warranty Disclaimer

WITHOUT LIMITING THE FOREGOING, THE SITE AND ITS ENTIRE CONTENTS ARE MADE AVAILABLE BY ASP AESTHETICS LP "AS IS," WITH ALL FAULTS, AND WITHOUT ANY WARRANTIES WHATSOEVER, EXPRESS OR IMPLIED, ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, UNINTERRUPTED USE, QUIET ENJOYMENT, SYSTEM INTEGRATION, OR ACCURACY, SECURITY OF INFORMATION, OR RELIABILITY, ARE SPECIFICALLY EXCLUDED AND DISCLAIMED. USERS OF THE SITE ASSUME ALL RISK AS TO THE QUALITY, ACCURACY, SUITABILITY, AVAILABILITY AND PERFORMANCE OF THE SITE AND ITS CONTENT AND ACKNOWLEDGE THAT THE SITE AND ITS CONTENT MAY BE REVISED, ALTERED AND CHANGED FROM TIME TO TIME. ASP AESTHETICS LP DOES NOT REPRESENT OR WARRANT THAT ANY SITE CONTENT WILL OPERATE CONTINUOUSLY OR WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR ANY ASP Aesthetics LP WEB SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Liability

ASP AESTHETICS LP ASSUMES NO LIABILITY FOR LOSS OR DAMAGE HOWSOEVER RESULTING FROM ANY USE OF OR RELIANCE UPON THE SITE OR ITS CONTENT. IN NO EVENT WILL ASP AESTHETICS LP BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, LOST DATA, BUSINESS INTERRUPTION, OR OTHER DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES OR CLAIMS (WHETHER IN CONTRACT, IN TORT, OR OTHERWISE) ARISING OUT OF OR RELATING TO THE SITE, ITS CONTENT, THE USE THEREOF, OR THE INABILITY TO USE THE SITE, EVEN IF ASP AESTHETICS LP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. IF ANY WARRANTY DISCLAIMER OR LIMITATION ON LIABILITY IN THIS AGREEMENT IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF ASP AESTHETICS LP UPON ANY CLAIM (WHETHER IN CONTRACT, IN TORT, OR OTHERWISE) ARISING OUT OF THE SITE, ITS USE OR ITS CONTENT SHALL NOT EXCEED ONE THOUSAND DOLLARS ($1,000.00).

Applicable Law and Dispute Resolution

ASP Aesthetics LP maintains and operates the Site from its facilities in New York in the United States of America. Use of the Site and its contents, all transactions arising from use of the Site, and this Agreement, shall in all respects be governed by and interpreted, construed and enforced in accordance with the laws of the United States of America and the state of New York, without giving effect to any principles of conflict of laws. Any dispute between ASP Aesthetics LP and any user of the Site will be resolved by a state or federal court situated within Onondaga County in the state of New York, and user hereby irrevocably submits to the personal jurisdiction of such courts for that purpose.[A] The parties hereby agree to exclude the application of the United Nations Convention on Contracts for the International Sale of Goods.

General

Every provision of this Agreement shall be construed, to the extent possible, so as to be valid and enforceable. If any provision of this Agreement so construed is held by a court of competent jurisdiction to be invalid, illegal or otherwise unenforceable, such provision shall be deemed severed from this Agreement, and all other provisions shall remain in full force and effect. Any section headings or titles in this Agreement are inserted for convenience only and shall have no other meaning. This Agreement sets forth the entire agreement and understanding between ASP Aesthetics LP and the user of the Site regarding the subject matter hereof and supersedes any prior representations, advertisements, statements, proposals, negotiations, discussions, understandings, or agreements regarding the same subject matter.

Questions about our Terms of Use on the ASP Aesthetics LP website may be addressed to info@mychapter.com.

If you would like additional information or have any questions about our privacy practices, please review the Chapter Privacy Policy, located at https://www.mychapter.com/about/privacy-policy.

Copyright and Trademark

All Site content is Copyright ©2021 ASP Aesthetics LP All rights reserved. Note that any product, process or technology described in the Site content may be the subject of other Intellectual Property rights reserved by ASP Aesthetics LP.[B], and are not licensed hereunder. No materials from this Site may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way. You may download material displayed on this Site for non-commercial, personal use only, provided you also retain all copyright and other proprietary notices contained on the materials. You may not distribute, modify, transmit, reuse, report or use the content of this Site for public or commercial purposes, including the text, images, audio and video, without ASP Aesthetics LP's prior written permission. ASP Aesthetics LP, Chapter Aesthetic Studio and all items on the Site noted with a TM or SM are trademarks of ASP Aesthetics LP. All other marks are property of their respective owners.
*© 2021 ASP Aesthetics LP[C].

Mobile terms of service 7/15/2024

The Chapter Aesthetic Studio mobile message service (the "Service") offered through Chapter Aesthetic Studio (“CHAPTER”, “we”, or “us”) is provided by third-party Braze, Inc. (“Braze”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time. Your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. These Mobile Terms may also be revised by changes to the Braze platform.

Entering your mobile number and consenting to the Service, is your electronic signature authorizing CHAPTER and Braze to send you recurring service-related and marketing e-mails and text messages through your wireless provider at the number provided. Text messages may be sent using an automatic telephone dialing system or automated system for the selection or dialing of telephone numbers. Service-related messages may include updates, and alerts. Marketing messages may include promotions, specials, and other marketing offers.

Your consent is not a condition of any purchase with CHAPTER.

You are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to text messages, including charges from your wireless provider.

You may unsubscribe from the Service at any time. Text the single keyword command STOP to CHAPTER 773-900-2169 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you.

You may unsubscribe from Marketing SMS Messages at any time. Text the single keyword command STOP to 54648 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you.

For Service support or assistance, text HELP to CHAPTER 773-900-2169 , text HELP to 54648 or email CHAPTER at info@mychapter.com

We may change any short code or telephone number we use to operate the Service at any time. We will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Gift Cards

Overview. The following Gift Card Terms and Conditions (“Terms”) describe the terms and conditions that govern the purchase, acceptance and/or use of Chapter Aesthetic Studio gift cards (“Gift Cards”). In addition to these Terms, the privacy policy located at https://www.mychapter.com/privacy-policy/ apply and are incorporated into these Terms. By purchasing, accepting, or using a Gift Card, you agree to be bound by these Terms.
 
Issuer. Gift Cards are issued by TAG Medical Aesthetic Support Services, LLC, a North Dakota limited liability company, on behalf of the independently owned and operated Chapter Aesthetic Studio practices that it supports (“Issuer”).

Purchase and Activation. Gift Cards are sold and activated at the time of purchase. Keep your receipt as proof of purchase and activation.  Gift cards may be purchased online (“E-Gift Cards”) at https://shop.mychapter.com/products/chapter-egift-card-for-online-redemption-only for online redemption only and in studios for in-studio redemption only (“Physical Gift Cards”).

Redemption – Physical Gift Cards.  Physical Cards are redeemable only for eligible goods and services at Chapter locations. Physical Gift Cards cannot be redeemed online.  Physical Gift Cards cannot be used to purchase other Gift Cards. Gift Cards are not redeemable for cash or credit, except as required by applicable law.

Redemption – E-Gift Cards. E-Gift Cards are redeemable only for eligible goods online at https://shop.mychapter.com/pages/all-products/.  E-Gift Cards cannot be used to purchase other Gift Cards. Gift Cards are not redeemable for cash or credit, except as required by applicable law.

Non-Returnable. Purchases of Gift Card are final and nonrefundable, except where required by applicable law.

Expiration and Fees. Gift Cards do not expire and do not have dormancy or service fees.

Maximum Value. You may not purchase or obtain any one Gift Card with a value of more than $500 in any one day.  You may not purchase or obtain more than $5,000 in Gift Card value in any one day regardless of whether on a single Gift Card or multiple Gift Cards. 

Risk of Loss. Treat your Gift Card like cash. Title and risk of loss for Gift Cards pass to the purchaser upon the purchase of the Gift Card in person or the electronic transmission of the Gift Card to the purchaser or the designated recipient, whichever is applicable.  Issuer is not responsible for lost, stolen, damaged, or unauthorized use.  The value of any lost, damaged or stolen Gift Card will not be replaced.    

Resale and Transfer. Gift Cards may not be resold, advertised, or transferred for value without Issuer’s written consent. Void if altered or obtained fraudulently. 

Fraud and Abuse. Issuer may void or deactivate Gift Cards without a refund, retain all funds associated with the Gift Card, refuse to honor a Gift Card, request alternative forms of payment, suspend or terminate the ability to purchase goods or services at Chapter Aesthetic Studio, and void or cancel orders if fraud, abuse, or suspicious activity is suspected in connection with the acquisition or use of a Gift Card.  Any tampering or manipulation of a Gift Card, or any unauthorized access thereof, prior to proper purchase is unlawful and against these Terms.  

Balance Inquiry. You may check your balance by calling Chapter’s Inside Sales Team at (701)-314-5506 or your local studio.  Any use of a “bot” or other computer program to check card balances is prohibited.  

Returns on Purchases. Merchandise purchased with a Gift Card is subject to Chapter Aesthetic Studio’s return policy. Any refunds are credited back to the original Gift Card or a replacement Gift Card. 

Partial Redemptions. If a purchase exceeds the Gift Card balance, you must pay the difference with another payment method. Remaining balances stay on the Gift Card, unless a refund is required under applicable law.  

No Interest; No FDIC Insurance. Cards are not bank accounts; balances do not earn interest and are not insured by the FDIC or any government agency. 

Compliance with Law. By purchasing or holding a Gift Card, you agree to comply with all applicable laws, these Terms.   

Limitation of Liability.  ISSUER MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE CARDS INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  TO THE MAXIMUM EXTENT PERMITTED BY LAW, ISSUER’S LIABILITY IS LIMITED TO REPLACING A GIFT CARD WITH THE REMAINING BALANCE AT THE TIME OF REPLACEMENT. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OR CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU. 

Unclaimed Property.  In the event you do not use your Gift Card for a certain period of time, Issuer may be required to turn over the remaining Gift Card balance to a state under such state’s unclaimed or abandoned property law. Although your Gift Card does not expire, if Issuer is obligated to turn over the remaining balance of your Gift Card under a state’s unclaimed property law, by operation of law Issuer will be released from any further liability or obligation with respect to your Gift Card and you may be required to contact the state’s unclaimed property administrator to attempt to recover your unused Gift Card balance. To protect your right to continue to use your remaining Gift Card balance, Issuer will make reasonable efforts to exempt your Gift Card from state unclaimed property laws. 

Governing Law. The laws of North Dakota, without regard to principles of conflict of laws, apply to these Terms and use of your Gift Card. If any part of these Terms are unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. 

Changes. Issuer may change these terms at any time, with updated terms posted at [link]. Changes will not retroactively affect rights on previously issued Gift Cards where prohibited by law. 

Severability. If any term is invalid, the remaining terms remain in effect. 

Customer Service. Contact info@mychapter.com or visit www.mychapter.com/about/contact-us/ for support.